Career Opportunities

We are seeking a dynamic and community-focused Referral Coordinator to join our team at Carolina Veterinary Specialist to help strengthen relationships with local veterinary practices and pet owners across our four hospitals. This position is instrumental in increasing brand recognition, streamlining referral processes, and representing our hospitals in the community. The ideal candidate will thrive in a field-based role, be passionate about building connections in the veterinary community, and have strong communication and marketing skills.

Essential Position Functions:

• Build and maintain relationships with referring veterinarians, support staff, and clients across four hospital locations.
• Develop and implement a consistent referral system to improve communication and patient transfers between practices.
• Identify top referrers and ensure ongoing engagement and recognition.
• Represent the hospitals at community and veterinary events throughout the region.
• Act as the face of the organization—attend outreach events, visit clinics, and promote hospital services.
• Collaborate with our event planner to ensure promotional materials (swag, handouts, etc.) are aligned with branding efforts
• Promote our hospital services to increase community awareness and establish a strong presence in previously underserved areas.
• Execute grassroots marketing initiatives and campaigns in coordination with leadership.
• Maintain a professional, friendly, and upbeat presence in all outreach efforts.
• Regularly communicate with the Hospital Managers at all four locations to ensure alignment and shared goals.
• Act as a liaison between referring practices and internal teams.
• Work closely with leadership to analyze referral trends and provide feedback for improvement.
• Utilize Cornerstone to pull reports and analyze referral data across locations.
• Help troubleshoot data-sharing challenges among hospitals and assist in establishing workflows
• Maintain organized documentation of outreach, mileage, and referral activities.
• Performs other duties and responsibilities as assigned by the Manager.

Competencies:

• Decision-making skills; possess the ability to make good decisions, solve problems, and decide on essential matters.
• Communications; demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
• Resourcefulness and adaptability; the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
• Planning and prioritizing; must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.

Qualifications:

• 1+ year of experience in veterinary medicine or working with veterinary teams preferred.
• Cornerstone software experience strongly preferred.
• Previous experience in marketing, community outreach, or referral coordination preferred.
• Excellent interpersonal, verbal, and written communication skills.
• Energetic, positive, and professional demeanor with a passion for connecting with others
• Highly organized with the ability to work independently and manage a flexible, field-based schedule.

Position Knowledge and Skill Requirements:

• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Establish and maintain productive and cooperative working relationships.
• Active time management and organizational skills to complete work promptly.
• Excellent communications skills both orally and in writing.
• Must be flexible with scheduling and able to work some weekends and holidays.
• Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
• Other duties and responsibilities as assigned by management.

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Carolina Veterinary Specialists (CVS) would like to add a Veterinary Cardiologist (Board Certified or Board Eligible) to our team of incredible veterinarians and staff in Charlotte, North Carolina!  

Carolina Veterinary Specialists operates 6 full-service, 24-hour-a-day emergency & specialty referral facilities in the Carolinas, with locations in Huntersville, Charlotte, Matthews, Greensboro, Winston-Salem and Rock Hill, SC. Each location provides multiple referral specialties including but not limited to: Neurology, Ophthalmology, Oncology, Cardiology, Surgery, Internal Medicine, Radiology, Behavior, Avian & Exotics as well as 24-hour emergency and critical care.

We offer a collaborative team environment which provides abundant opportunities to work along side the other specialists to help provide the highest quality of care to all patients. You will work with a highly skilled, well qualified, dedicated team of technicians and be part of an amazing group of specialists and excellent emergency doctors with numerous years of experience!  We recognize the importance of the latest and most advanced technology when providing exceptional care for our patients. Therefore to help our DVM’s practice only the highest quality of veterinary medicine we have easy access to:

• Snyder Intensive Care Units (can house 4 patients)
• In-house laboratory (Heska, IDEXX, e-POC, coagulation)
• SurgiVet Multi-Parameter monitoring systems
• 3 Toshiba high-resolution ultrasound machines including ER FAST scan
• 24-hour care & hospitalization
• Digital radiograph
• New 1.5 Tesla GE MRI scanner
• New 128-slice CT Scanner
• 2019 Varian Linear Accelerator with SRT and IMRT capabilities
• State of the art facilities
• Endoscopy, including fiber otic & bronchoscopy
• CUBEX Inventory Management System

At Carolina Veterinary Specialists, we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. We offer a highly competitive compensation package with a guaranteed base salary plus bonus incentives along with a liberal signing bonus and if needed, relocation assistance.  Our industry leading benefits include full coverage health, vision and dental insurance options, employer paid life insurance, 401K retirement plans with employer contribution, Paid Time Off, generous CE allowance, additional PTO for CE, scrub allowance as well as reimbursement for memberships, dues and license fees.

If this sounds like a team you would like to be a part of, please email your resume to Emily Lunsford at elunsford@petvetcarecenters.com or apply at https://www.petvetcareers.com/.

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Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Essential Position Functions:

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Additional Position Functions:

Assignment to the specialty medical areas listed below may require the following additional job functions:

Emergency

• Assist veterinarians with a variety of emergency procedures and critical care situations.
• Monitor vitals, place catheters and take x-rays.
• Clean wounds and apply casts or bandages.
• Give injections and take blood samples.
• May have to be on call in the intensive care unit.

Competencies:

• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Qualifications:

• High school diploma or GED.
• Required: 1 year of experience and certifications within the industry; Preferred: 2 or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Registered Veterinary Technician (RVT)
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
• Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
• Understand and limit the potential exposure to bites, scratches, and potential injuries.
• Able to restrain patients according to standard procedures.
• Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• Communicate and approach job duties in a professional and mature manner.
• Must be flexible with scheduling and able to work some weekends and holidays.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Answer phones and perform other duties as needed by the hospital.
• Other duties and responsibilities as assigned by Manager or practice.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.